Rachel JordanVP Product Management, SAP Successfactors Learning
Rachel Jordan is head of product management for SAP's enterprise cloud learning solution. In this role she incorporates solid learning methodologies, modern technologies, and excellent user experience to deliver an industry-leading learning product. With a focus on supporting the ever-changing learning initiatives of SAP's customers, recent product innovations have included advances in both R & D methodologies and software technologies. Her team employs a customer-driven approach to design, whose embedded user experience team is dedicated to providing deep insights into customer needs and processes, and consumer-focused design. She lead the learning team in delivering machine learning, ushering in a new era of AI-influenced learning. Recent advances in strategy have included the use of machine learning to further the employee career and development, and a chatbot that changes the way people interact with their workplace systems. With an eye on the expanding policies around data privacy and security, the learning product introduced some of the industry's most aggressive data privacy features in support of the GDPR initiative. She continues to push her team to execute visionary product strategies, keeping SAP at the forefront of the learning industry in innovative technology and impactful product design.